WELCOME
Welcome to She Bakes Cookies Co.
Here you will find beautifully decorated sugar cookies with royal icing. I make designs for all occasions - weddings, baby showers, themed birthdays, holidays, and so much more.
You dream it and I’ll create it.
ENQUIRY FORM
Please don’t hesitate to contact us with any comments, questions, or special requests.
Products
FAQS
RETURNS & REFUNDS
I want you to love your cookies. A lot of love and care have been put into baking them, however if you are not satisfied, please return all uneaten cookies within 24 hours so we can assess their condition and troubleshoot any problems. We will then determine if a credit may be issued for a future order.I can refund up to 24 hours after the payment has been accepted. After that time, I cannot offer refunds as your cutter order has likely already been placed.
PAYMENTS
You pay, I'll bake! Payment for custom cookies is required up front so that I can source your cutters, packaging and speciality items they may require. Once you have submitted your order, you are accepting the above terms.When you have made payment you will receive a confirmation. If this is not received, please get in touch with me.
ORDER QUANTITY
I require a minimum order of 1 dozen (12 cookies) for custom designed cookies.
DO YOU OFFER GIFT CARDS?
Yes I do.
RUSH ORDERS
While I can't accommodate all last minute orders, I will do my best to assist you. Orders placed with a turnaround time of under 72 hours will require a rush fee of 50%, subject to availability.
ALLERGIES & COVID
My cookies are made with ingredients that can be known allergens. Ours contain wheat, dairy and eggs as well as colourant. While my cookies do not contain nuts, I do work in an environment that has nut products.
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COVID: I know that you can't control when you have come into contact with a person who has Covid. If you need to reschedule your event I am able to freeze your cookies for 2 weeks.
CHANGES TO ORDER
Decisions decisions...I understand indecision, so I am able to accommodate changes up to 72 hours before date - order depending.
PICK-UP DATES/TIMES AND SHIPPING
Pick up dates and delivery are set upon ordering. Not showing up to the agreed pick-up time, forfeits your order. Need to reschedule your pick-up? No problem! Please reach out 3 days prior to your pickup time.
Due to the fragility of these cookies, shipping is not possible at this moment.
DELIVERY AND POSTAGE
Delivery is subject to certain areas only. Postage is charged at small parcel price with Royal Mail. Free postage is given to orders over £30.